1. Information we collect
When you contact Opsify Lab, request a project discussion, request an Opsify ERP demo or otherwise interact with our website, we may collect information that you choose to provide.
This may include your name, company name, email address, phone number, project requirements and other information you submit through our forms.
We may also collect basic technical information required to operate and secure the website, such as browser, device and request information.
2. How we use information
We use information submitted through the website to respond to enquiries, discuss projects, arrange demonstrations and provide requested services.
We may also use information to communicate with you about an existing project, service or account where that communication is necessary.
We do not use submitted information for unrelated purposes simply because it was provided to us.
3. Website forms
Information submitted through project and demo forms is intended to help us understand your requirements and respond appropriately.
The website may initially use server-side integrations to route enquiries to the appropriate internal systems or communication channels. These integrations may change as our platform evolves.
4. Opsify ERP
Opsify ERP is a separate business application from this marketing website. ERP accounts, operational records and customer information are handled within the ERP platform and its associated infrastructure.
The marketing website does not provide a general ERP client login. Access to ERP and customer-specific tracking functionality is handled through their respective application environments.
5. Third-party services
We may use trusted third-party infrastructure and service providers to host, secure, operate or improve parts of our website and applications.
Where third-party services process information on our behalf, their access is limited to what is reasonably required to provide the relevant service.
6. Data security
We take reasonable technical and organisational measures to protect information against unauthorised access, alteration, disclosure or destruction.
No internet-based system can be guaranteed to be completely secure, so we cannot promise absolute security of information transmitted online.
7. Data retention
We retain information for as long as reasonably necessary for the purpose for which it was collected, to maintain business records, provide requested services, resolve disputes or comply with applicable obligations.
8. Your choices
You may contact us to ask about information we hold about you, request correction of inaccurate information or ask about the handling of information you have submitted to us.
Certain information may need to be retained where there is a legitimate business, contractual or legal reason to do so.
9. Changes to this policy
We may update this Privacy Policy when our website, services, technology or legal requirements change.
The latest version published on this page will apply to information handled under this website.
10. Contact
If you have questions about this Privacy Policy or how information is handled by Opsify Lab, please contact us through the website contact page.